Frequently Asked Questions
How long does delivery take?
Orders are processed within 1–3 business days and delivered in approximately 3–7 business days nationwide via our courier partners.
How much is shipping?
Shipping is a flat R99 nationwide, and free on orders over R799 — always shown at checkout before you pay.
Can I track my order?
Yes — once your order ships, we'll email you a tracking number.
What payment methods do you accept?
We accept all major cards and secure online payments through our trusted payment provider. Checkout is 100% secure.
What's your return policy?
You can return unused items in original packaging within 7 days. Faulty or incorrect items are replaced or refunded at no cost. See our Refunds & Returns page for details.
How do I contact you?
Email us any time at hello@vereaskin.co.za.